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The Delicate Art of Avoiding Market Saturation, Improving Lead Quality, & Empowering the Student

The Delicate Art of Avoiding Market Saturation, Improving Lead Quality, & Empowering the Student
By P. Sutton

In corporate marketing, market saturation and consumer desensitization are pitfalls that frequently detract from a successful advertising campaign. To deal with this, savvy advertisers and marketers have come up with strategies that allow them to avoid saturation, improve brand image and increase lead quality.

Although comparatively new, the multi-billion dollar Enrollment Management industry is susceptible to the same problems as the mature corporate marketing industry. One key differentiator between the two industries does exist: not-for-profit schools were not built to make money, they were built to provide an academic service. Building and maintaining a reputation for academic excellence and exclusivity is of the utmost importance some institutions have spent decades building and refining a brand. What s more, in many cases, the brand-academic integrity, excellence-is more important than the profitability of an institution.

This difference makes the task of marketing on behalf of not-for-profit schools particularly difficult. Fortunately, sophisticated marketing methodologies exist that allow enrollment marketers to reach prospective students, without sacrificing the “brand” integrity that academic institutions have spent so long building.

Direct Response Enrollment Marketing is a simple multi-step process that initiates contact with prospective students in a meticulous, and quantifiable manner.

The first step leverages rich-content in order to initiate a response from a prospective student. Using content to attract students ensures that each request for follow-up information is genuine.”Empowering the student” refers to the fact that in Direct Response Enrollment Marketing, prospective students initiate contact with universities, rather than the reverse. Enticing students with free information-course catalogues, articles, advice-allows marketers to eliminate the possibility of a “miss-match”, or unsolicited contact.

The second step involves follow-up marketing.

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The forms and phone calls are received by academic advising centers, which are staffed with enrollment specialists, or academic advisors. By managing both the distribution of media and the follow marketing process, enrollment marketers are able to track the efficacy of each individual marketing campaign, and piece of creative.

Because channels and materials that do not yield results can immediately be eliminated, direct response marketing ensures that colleges and universities can market to prospective students without over-saturating the market.

Want to learn more about Enrollment Management? Click here to sign up for the Innovation Ads Enrollment Management Whitepaper.

Patrick Sutton is the Marketing Director for Innovation Ads, Inc., a company that helps colleges and universities to increase applications and enrollments by leveraging proprietary and affiliate internet portals, and the second largest DRTV media buying capacities in the US.

Article Source: http://EzineArticles.com/?expert=P._Sutton
http://EzineArticles.com/?The-Delicate-Art-of-Avoiding-Market-Saturation,-Improving-Lead-Quality,-and-Empowering-the-Student&id=554997

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How to Seize the Phone Even If You Fear Cold Calling

How to Seize the Phone Even If You Fear Cold Calling
By Tammy Stanley

Knowing how important a positive attitude is, the typical sales person thinks positively all the way to work. He affirms that he is excited about all the cold calls he is going to make. Having heard how powerful visualization is, he visualizes himself making cold call after cold call and having tremendous success. Surely this will be the day he takes over the sales world and attracts new customers and business like crazy.

When we take a peek at this same sales professional in his office just an hour later, we hardly believe our eyes. Instead of calling one prospect after another (as his attitude convinced us he would), we find him taking care of busy work on his desk instead. If we could see the thoughts going through his head, they re decidedly different than those we heard this morning:

You can t make that call now. You don t feel comfortable. Go get a cup of coffee and get ready for the call. Look at your desk. How do you expect to generate any more customers with your desk in such disarray? You need to get organized before you go collecting any more customers.” etc., etc.

Perhaps you re familiar with The Third Man, by Graham Greene. The story begins with Holly Martins arriving in Vienna at the end of World War II. He s been offered a job by an old high school chum named Harry Lime. Right after his arrival, he learns that Harry was killed in an auto accident.

To make a long story short, the rest of the story revolves on Holly trying to understand the truth around Harry s death, while simultaneously trying to win over Harry s beautiful, former girlfriend. If you see the movie version, you won t see the character that plays a critical role until the last few minutes of the story.

Why do I mention this classic story? I mention it because it reminds me of the sales process. Typically, the highlighted characters in any sales training are the salesman and the prospect, but the character that portrays a critical role is almost never mentioned simply because it isn t visible. Similar to The Third Man, the character may not be seen, but the effects of that character are blatant and destructive.

Plenty of sales trainers will talk about the relationship between the sales professional and the prospect, but they fail to ever mention “the third man” in the sales world. This third man is so rarely spoken of that most sales people don t have the slightest idea how to deal with it, and because of that, they fail to make most of the sales calls that they actually desire to make.

So who is “the third man,” this critical player, in the sales business? Fascinatingly enough, this critical player isn t real in the sense that you can see it. But you can definitely see its negative effects. It s sometimes referred to as an inner committee. In my book, Carpe Phonum… How to Seize the Phone and Call Your Prospects Even When You Lack Courage, I refer to it as the trouble thoughts.

You would be hard pressed to find a sales professional who isn t familiar with those trouble thoughts that talk him out of making calls now and convince him to wait for a better time to make sales calls or cold calls.

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It can be when one won t bother his prospect, when one won t interrupt his prospect, when one is better rehearsed or better organized, when one has more courage, when one has more confidence, when it s not so early, or when it s not so late.

Perhaps the most frightening aspect in this entire call reluctance scenario is that most sales professionals believe they are alone. They wouldn t dare speak about their fear of cold calling or about all the reasons they postpone making sales calls because they think they are the only ones doing that. Consequently, they believe there s some secret they have yet to learn before they can make all those calls they need to make.

Again, they re waiting-waiting for that secret to be revealed-the secret that will make all their prospecting fears go away.

From my own sales experience, I ve learned that the best time to call a prospect is as soon as I think about calling him. Waiting for a better time usually results in one of two things - never finding the right time to call that prospect, or waiting so long that by the time the call is finally placed, the prospect is already doing business with someone else and no longer requires the suggested product.

Effectively teaching sales professionals how to overcome the fear of cold calling and to “seize the phone” doesn t necessarily require a lengthy process. I prefer to compare that process to a baseball player going up to bat, and naturally having the goal to hit the ball, run to each of the bases, and finally cross over the home plate and score.

Getting to first base involves coming face to face with that critical player, the voice that talks one out of making all those calls. By revealing that voice as the liar that it is, sales people discover they can move on to second base.

Moving to second base requires learning how to detach oneself from the persistent voice that nags and distracts but never points one in the right direction. By effectively dismantling the seeming hold that fear has on them, sales professionals can move on to third base.

Getting one s feet firmly planted on third base occurs when sales people see more to their business than the exchanging of goods and money. By opening their eyes to recognize the potential ongoing value they create and the good that unfolds simply by contacting others on the telephone, they learn the greater aspects and opportunities of their business.

Finally, all sales people need to learn that getting to home plate is only accomplished when they take their foot off of third base. They must come to grips with the fact that the sales process is a continual cycle, that everyday they must walk out of the dugout of fear, pick up a bat of immeasurable value, put themselves in the game and start playing.

Always the biggest obstacle in any sales person s career is himself. When sales people learn how to get that critical player inside their own head out of their way, the potential is truly unlimited.

Author, Sales Trainer, and Professional Speaker, Tammy Stanley founded and directs The Sales Refinery, a sales training firm that assists independent sales professionals generate more business through powerful marketing, selling and leadership strategies.

Her book and audio set, Carpe Phonum… How to Seize the Phone, Take Action, and Call Your Prospects, Even When You Lack Courage, reveal how independent sales professionals can increase their sales and profits by moving from sales call reluctance to call willingness. Get her FREE report, “7 Keys to Easier Prospecting” at http://www.fear-of-cold-calling.com

Article Source: http://EzineArticles.com/?expert=Tammy_Stanley
http://EzineArticles.com/?How-to-Seize-the-Phone-Even-If-You-Fear-Cold-Calling&id=601715

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